About Us - Bug-N-A-Rug Exterminators
Our Story
Since 1996, Bug-N-A-Rug Exterminators has been a trusted name in pest management across Coastal North Carolina and the Carolinas. What began as a small family business—founded by Sue and Elliott Hollingsworth with just two employees and one office—has grown into one of the largest independently owned full-service pest control companies in North Carolina. Today, with multiple locations, an expanding team, and an unwavering commitment to excellence, we protect thousands of homes, businesses, and families from pest-related threats.
Our Mission
To deliver the highest quality pest control services at fair and transparent prices while always exceeding customer expectations.
We believe in continuous learning, investing in training, and equipping our team with the latest tools and techniques so that every job,big or small, is handled with skill, precision, and care.
What Sets Us Apart
- Decades of Experience – Over 30+ years serving homes and businesses with proven pest management strategies.
- Comprehensive Services – From residential pest control and termite treatment to rodent services, moisture management, and wildlife solutions, we cover every aspect of pest prevention and removal.
- Customer-First Approach – We’re not satisfied until you are. That’s why we offer free callbacks if pests return between scheduled treatments.
- Highly Trained Professionals – Our technicians are courteous, knowledgeable, and thorough—often praised by customers for going above and beyond.
- Local Community Focus – As a locally owned business, we understand the unique needs of our region’s climate, ecosystem, and people. We’re proud to be a neighbor you can trust.
Our Values
These aren’t just words—they guide every decision we make. We build relationships, support our employees, and give back through philanthropic efforts throughout the Lower Cape Fear and surrounding areas.
Your Protection Is Our Priority
Whether you’re dealing with nuisance ants, termites threatening your foundation, rodents in the attic, or mosquitoes making your yard unusable, we’re here to solve the problem and protect your peace of mind. Our solutions are tailored to your home’s unique needs, prioritizing safety for your family, pets, and property.
Our Promise
We aren’t just pest control experts—we’re your partner in maintaining a safe, comfortable, and pest-free environment. When you choose Bug-N-A-Rug Exterminators, you’re choosing:
- Proven expertise
- Dependability you can rely on
- Honest communication
- Personalized care
…and a team that treats your home or business as if it were our own.
